"How do we go about examining our own decision-making process and, if necessary, adjusting them? First off is to distinguish between information and process. There can be an over-emphasis on the collection of data and its analysis. Smart people with good information can still come to incorrect conclusions thanks to poor procedures for working with that information.
More isn't always better when it comes to collecting data. Not only do you risk diluting the quality of your information by casting too wide a net, but there is also the time factor to consider. All other things being equal, few decisions don't benefit from being made sooner rather than later."
G. Kasparov (2007) How life imitates chess.
Informação; processos; conhecimento; decisão; comunicação. Uso do conhecimento; uso eficaz; uso atempado. Pequenas grandes diferenças!