Das crises

"What would intimidate you more, being told, 'Solve this problem', or being told, 'Find out if there's a problem'? Solving problems could almost be described as easy compared to figuring out whether we have a problem in the first place. It's hard to say we're lucky when we face a crisis, but knowing that action is called for is reassuring. The truest tests of skill and intuition come when everything looks quiet and we aren't sure what to do, or if we should do anything at all."

Garry Kasparov (2007), How life imitates chess.

How much information is too much?

"How do we go about examining our own decision-making process and, if necessary, adjusting them? First off is to distinguish between information and process. There can be an over-emphasis on the collection of data and its analysis. Smart people with good information can still come to incorrect conclusions thanks to poor procedures for working with that information.

More isn't always better when it comes to collecting data. Not only do you risk diluting the quality of your information by casting too wide a net, but there is also the time factor to consider. All other things being equal, few decisions don't benefit from being made sooner rather than later."

G. Kasparov (2007) How life imitates chess.

Informação; processos; conhecimento; decisão; comunicação. Uso do conhecimento; uso eficaz; uso atempado. Pequenas grandes diferenças!

Mudança

"Change can be essential, but it should only be made with careful consideration and just cause. Losing can persuade you to change what doesn't need to be changed and winning can convince you everything is fine even if you are on the brink of disaster. If you are quick to blame faulty strategy and change it all the time, you really don't have any strategy at all. Only when the environment shifts radically should you consider a change in fundamentals."

Garry Kasparov em "How life imitates chess"